Answering telephone – dealing with routine enquiries. Receiving information and passing onto to relevant colleague. Keeping clear note of conversation
Receptionist – greeting clients as they enter the building. Ensuring that they are attended to by other members of the team
Making phone calls – to gather or pass on information on instructions from colleagues, take payment or make or change appointments
Scanning post, identification and other documents received by the firm and saving to the client management system
Filing paper documents in filing cabinets
Inputting information onto client management system
Welcoming clients when visiting office, making drinks and dealing with routine enquiries.
Buy basic office supplies when required such tea, coffee, milk and stationery
Proof reading and correcting obvious grammatical and spelling errors on letters and documents prepared by colleagues
Print and collate enclosures for all outgoing post
Local errands such as daily visits to the Post Office
Take payments by credit/debit card, cash and cheque
As your experience within the business develops, responsibility for projects such as updating Office Manual and Procedures and managing database.
View the vacancy here